Privacy Policy

Last Updated: June 2026

Emoro Services Private Limited (“Emoro”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, process, store, and safeguard information when you visit our website https://emoro.in or use our services.

By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Full Name
• Mobile Number
• Email Address
• City and State
• Information submitted through contact forms
• Service preferences and inquiry details
• Device information and browser information
• IP address and website usage information

We only collect information necessary to provide our services and improve user experience.

2. Purpose of Data Collection

We may use your information to:

• Respond to inquiries and consultation requests
• Process requests related to credit cards, loans, insurance, and financial services
• Connect customers with banks, NBFCs, insurance providers, and financial institutions
• Provide customer support
• Improve website functionality and user experience
• Comply with legal and regulatory obligations
• Send service-related communications

3. Communication Consent

By submitting your details through our website, forms, advertisements, or landing pages, you expressly consent to receive communications from Emoro Services Private Limited through:

• SMS
• Email
• WhatsApp
• RCS Business Messages
• Voice Calls
• Automated Notifications

These communications may include:

• Service updates
• Application status updates
• Promotional offers
• Product recommendations
• Customer support communications

You may opt out of promotional communications at any time by contacting us.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

5. Information Sharing

Emoro does not sell, rent, or trade personal information.

Information may be shared with:

• Banks and NBFCs
• Insurance providers
• Financial institutions
• Service providers assisting with operations
• Government authorities when required by law

Such sharing is limited to the purpose of providing requested services and complying with applicable regulations.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, disclosure, or alteration.

While we strive to protect your information, no online platform can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

8. Your Rights

You may request:

• Access to your personal information
• Correction of inaccurate information
• Deletion of information where legally permissible
• Withdrawal of consent for promotional communications

Requests may be submitted using the contact details below.

9. Third-Party Websites

Our website may contain links to third-party websites.

Emoro is not responsible for the privacy practices, content, or policies of external websites.

10. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be published on this page and become effective immediately upon posting.

11. Contact Us

Emoro Services Private Limited

Website: https://emoro.in

Email: info@emoro.in

For privacy-related questions, requests, or concerns, please contact us using the details above.